Stevens IT Solutions Ltd

Cart
£0.00
0

Get to Know Us

About Us
Find out about Stevens IT Solutions
Our Core Values
See what matters most to us
Mission Statement
Discover our mission and purpose
Our Climate Pledge
Our commitment to a greener future
Contact Us
Get in touch with us

IT Support for All

Computer Repairs
Discover our full range of home computer repair services, diagnostics, virus removal, data recovery, upgrades, and more.
Laptop Repairs
Discover our full range of home laptop repair services, diagnostics, virus removal, data recovery, upgrades, and more.
Gaming PC Repairs
Expert repairs and upgrades for your gaming PC. From performance issues and overheating to hardware faults and system crashes, we’ll get your rig running smoothly and ready for action.
New Build Gaming PC
Custom-built gaming PCs designed for power, performance, and precision. Whether you want a high-end setup or a budget-friendly build, we’ll create a system tailored to your gaming needs.
Data Erasure
Secure, certified data erasure for home and business users. We permanently remove your data from computers, laptops, and storage devices, ensuring your personal or company information stays protected.
IT Recycling
Environmentally responsible recycling for your old tech. We safely dispose of or repurpose unwanted computers and IT equipment, helping you clear space while reducing electronic waste.

Managed IT Services

IT Support
Comprehensive IT support for your business, both on-site and remotely. We proactively manage and maintain your systems, resolving issues quickly to minimise downtime and keep your operations running smoothly.
Printers and Copiers
Streamline your office printing with our managed print solutions. We supply, install, and configure printers and copiers to suit your business needs, ensuring reliable performance, cost control, and ongoing support.
Mobile Device Management (MDM)
Securely manage and monitor all your business mobile devices from one central platform. We help deploy, update, and protect smartphones and tablets, ensuring your team stays connected and data remains safe.
Managed Networks and Secure Wifi
Reliable, secure networking solutions for your business. We design, install, and manage networks and Wi-Fi, ensuring fast, stable connections while protecting your data and devices from threats.
Business Continuity and Disaster Recovery
Protect your business from unexpected disruptions. We help plan, implement, and manage strategies to ensure your systems, data, and operations can recover quickly and keep your business running.

Cyber Security

Security Operations Centre (SOC)
24/7 monitoring and protection for your business IT systems. Our Security Operations Centre detects, investigates, and responds to cyber threats, helping safeguard your data and maintain operational security.
Endpoint Security
Protect all your business devices from malware, viruses, and cyber threats. We secure desktops, laptops, and mobile devices, ensuring your systems and data remain safe and your operations run smoothly.
Cloud Security
Protect your business data and applications in the cloud. We implement robust security measures, monitor for threats, and ensure your cloud systems remain safe, compliant, and reliable.
Microsoft 365 Security and Compliance
Keep your Microsoft 365 environment secure and compliant. We protect your emails, files, and collaboration tools while helping you meet regulatory requirements and safeguard sensitive business data.
Dark Web Monitoring
Stay one step ahead of cyber threats. We monitor the dark web for compromised credentials and sensitive business data, alerting you quickly so you can take action to protect your organisation.
Vulnerability Assessment
Identify and address security weaknesses in your systems before they can be exploited. We assess your networks, devices, and applications, helping you strengthen defences and reduce risk.
Email Security
Protect your business email from phishing, malware, and spam. We secure your inboxes, monitor for threats, and help ensure safe, reliable communication across your organisation.
Human Risk Management (HRM)
Reduce the risk of cyber threats caused by human error. We provide training, awareness programmes, and best-practice guidance to help your team make smarter, safer decisions when using technology.
Password Manager
Securely store, generate, and manage all your passwords in one place. We help businesses protect access to systems and data while making it easy for your team to use strong, unique credentials.

Cloud Services

Productivity

Microsoft 365
Empower your business with Microsoft 365 productivity tools. We provide setup, management, and support for emails, collaboration apps, and cloud services to help your team work efficiently and securely.
Microsoft 365 Add-Ons
Enhance your Microsoft 365 environment with additional tools and features. We help businesses integrate add-ons for productivity, security, and collaboration, tailored to your specific needs.
Microsoft Copilot
Boost productivity with Microsoft Copilot’s AI-powered assistance. We help integrate Copilot into your Microsoft 365 environment to streamline tasks, enhance collaboration, and make work smarter and faster.
Microsoft Dynamics 365
Transform your business operations with Microsoft Dynamics 365. We provide setup, integration, and support for CRM and ERP solutions, helping you manage sales, finance, and customer relationships efficiently.
Power Platform Solutions
Unlock the full potential of your business with Microsoft Power Platform. We help design, build, and support custom apps, workflows, and analytics to automate processes and drive efficiency.
Email Signature Management
Ensure consistent, professional email signatures across your organisation. We help design, deploy, and manage signatures that reflect your brand while including compliance and legal requirements.

Backup and Storage

Cloud Backup
Keep your business data safe and accessible with secure cloud backups. We protect files, applications, and systems, ensuring you can quickly recover information in the event of loss or disruption.
Microsoft 365 Backup
Protect your business data in Microsoft 365 with secure, automated backups. We ensure emails, files, and Teams data are safely stored and can be quickly restored if lost or compromised.
Microsoft 365 Email Archiving
Securely store and manage your business emails for compliance and easy retrieval. We help retain, organise, and protect email data, ensuring it’s accessible when you need it and meets regulatory requirements.

Communications and IOT

Microsoft Teams Phones
Enhance business communication with Microsoft Teams Phones. We provide setup, configuration, and support for Teams-enabled devices, enabling seamless calls, collaboration, and productivity across your organisation.
Business Mobile Sims
Stay connected with business mobile SIMs from O2, Vodafone, and EE. We provide setup, management, and support to ensure your team has reliable, flexible mobile connectivity for work on the go.
Business Broadband
Coming Soon
VOIP
Coming Soon

Anti-Bribery And Corruption Policy

 

Introduction

One of the Company’s core values is to uphold sound, responsible and fair business operations.  It is committed to promoting and maintaining the highest possible ethical standards in relation to all of its business activities.  The Company’s reputation for maintaining lawful business practices is of paramount importance to it and this policy is designed to preserve these values.  The Company therefore has a zero tolerance policy towards bribery and corruption and is committed to acting fairly and with integrity in all of its business dealings and relationships wherever it operates and implementing and enforcing effective systems to counter bribery.

 

Purpose and scope

This policy sets out the Company’s position on any form of bribery and corruption and provides guidelines aimed at:

  • Ensuring compliance with anti-bribery laws, rules and regulations, not just within the UK, but also in any other country within which the Company may carry out its business or in relation to which its business may be connected.
  • Enabling employees and persons associated with the Company to understand risks associated with unlawful conduct and to enable and encourage them to be vigilant and to effectively recognise, prevent, avoid and report any wrongdoing, whether by themselves or others.
  • Providing suitable and secure reporting and communication channels and ensuring that any information that is reported is properly and effectively dealt with.
  • Creating and maintaining a rigorous and effective framework for dealing with any suspected instances of bribery or other unethical conduct.

This policy applies to all permanent and temporary employees of the Company (including any of its intermediaries, subsidiaries or associated companies).  It also applies to any individual or corporate entity associated with the Company or who performs functions in relation to, or for and on behalf of, the Company, including, but not limited to, directors, agency workers, casual workers, contractors, consultants, seconded staff, agents, suppliers and sponsors (“associated persons”). 

All employees and associated persons are expected to adhere to the principles set out in this policy.

 

Legal obligations

The key UK legislation on which this policy is based is the Bribery Act 2010 and it applies to the Company’s conduct both in the UK and abroad. 

A bribe is an inducement or reward offered, promised or provided in order to gain any commercial, contractual, regulatory or personal advantage.

It is an offence in the UK to:

  • Offer, promise or give a financial or other advantage to another person (i.e. bribe a person) whether within the UK or abroad, with the intention of inducing or rewarding improper conduct.
  • Request, agree to receive or accept a financial or other advantage (i.e. receive a bribe) for or in relation to improper conduct.
  • Bribe a foreign public official.

You can be held personally liable for any such offence.

It is also an offence in the UK for an employee or an associated person to bribe another person in the course of doing business intending either to obtain or retain business, or to obtain or retain an advantage in the conduct of business, for the Company.  The Company can be liable for this offence where it has failed to prevent such bribery by associated persons.  As well as an unlimited fine, it could also suffer substantial reputational damage in connection with this offence.

 

Policy

All employees and associated persons are required to:

  • Comply with any anti-bribery and anti-corruption legislation that applies in any jurisdiction in any part of the world in which they might be expected to conduct business.
  • Act honestly, responsibly and with integrity.
  • Safeguard and uphold the Company’s core values by operating in an ethical, professional and lawful manner at all times.

Bribery of any kind is strictly prohibited.  Under no circumstances should any provision be made, money set aside or accounts created for the purposes of facilitating the payment or receipt of a bribe.

The Company recognises that industry practices may vary from country to country or from culture to culture.  What is considered unacceptable in one place may be normal or usual practice in another.  Nevertheless, a strict adherence to the guidelines set out in this policy is expected of all employees and associated persons at all times.

If in doubt as to what might amount to bribery or other unethical conduct or might constitute a breach of this policy, you should refer the matter to your line manager or to (name), the Company’s Anti-Corruption Officer.

For the Company’s rules and procedures in relation to the receipt of business gifts from third parties such as clients, customers, contractors and suppliers and corporate hospitality offered to or received from such third parties, please refer to the Company’s Receipt of Gifts Policy and Corporate Hospitality Policy.  These policies form part of the Company’s zero tolerance policy towards any form of bribery and should be read in conjunction with this policy.  

The giving of business gifts to clients, customers, contractors and suppliers is not prohibited provided the following requirements are met:

  • The gift is not made with the intention of influencing a third party to obtain or retain business or a business advantage, or to reward the provision or retention of business or a business advantage.
  • It complies with local laws.
  • It is given in the Company’s name, not in the giver’s personal name.
  • It does not include cash or a cash equivalent (such as gift vouchers).
  • It is of an appropriate and reasonable type and value and given at an appropriate time.
  • It is given openly, not secretly.
  • It is approved in advance by a Director of the Company.

Essentially, it is not acceptable to give, promise to give, or offer, a payment, gift or hospitality with the expectation or hope that a business advantage will be received, or to reward a business advantage already given, or to accept a payment, gift or hospitality from a third party that you know or suspect is offered or provided with the expectation that it will obtain a business advantage for them.

For the avoidance of doubt, any payment or gift to a public official or other person to secure or accelerate the prompt or proper performance of a routine government procedure or process, otherwise known as a “facilitation payment”, is also strictly prohibited.  Facilitation payments are not commonly paid in the UK but they are common in some other jurisdictions.

 

Responsibilities and reporting procedure

It is the contractual duty and responsibility of all employees and associated persons to take whatever reasonable steps are necessary to ensure compliance with this policy and to prevent, detect and report any suspected bribery or corruption in accordance with the procedure set out in the Company’s Public Interest Disclosure Policy.  You must immediately disclose to the Company any knowledge or suspicion you may have that you, or any other employee or associated person, has plans to offer, promise or give a bribe or to request, agree to receive or accept a bribe in connection with the business of the Company.  For the avoidance of doubt, this includes reporting your own wrongdoing. 

The duty to prevent, detect and report any incident of bribery and any potential risks rests not only with the Directors of the Company but applies equally to all employees and associated persons.    

The Company encourages all employees and associated persons to be vigilant and to report any inappropriate or unlawful conduct, suspicions or concerns promptly and without undue delay so that investigation may proceed and any action can be taken expeditiously.  For example, if a client or potential client offers you something to gain a business advantage with the Company or indicates to you that a gift or payment is required to secure their business.

In the event that you wish to report an instance or suspected instance of bribery, you should follow the steps set out in the Company’s Public Interest Disclosure Policy.  Confidentiality will be maintained during the investigation to the extent that this is practical and appropriate in the circumstances.  The Company is committed to taking appropriate action against bribery or other unethical conduct.  This could include either reporting the matter to an appropriate external government department, regulatory agency or the police and/or taking internal disciplinary action against relevant employees and/or terminating contracts with associated persons. 

The Company will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken.  It is also committed to ensuring nobody suffers any detrimental treatment as a result of refusing to take part in bribery or corruption, or because of reporting in good faith their suspicion that an actual or potential bribery or corruption offence has taken place or may take place in the future.

All employees and associated persons must ensure that any contract or agreement entered into by them for or on behalf of the Company contains an appropriate clause aimed at ensuring that any third party to the contract is aware of and agrees to adhere to the contents of this policy and further, that the contract expressly sets out the consequences of non-compliance including, where appropriate, clear provision for terminating the contract in the event of non-compliance or the commission of any relevant bribery offence.

 

Record-keeping 

All accounts, receipts, invoices and other documents and records relating to dealings with third parties must be prepared and maintained with strict accuracy and completeness.  No accounts must be kept “off the record” to facilitate or conceal improper payments.

 

Sanctions for breach 

Breach of any of the provisions of this policy will constitute a disciplinary offence and will be dealt with in accordance with the Company’s disciplinary procedure.  Depending on the gravity of the offence, it may be treated as gross misconduct and could render the employee liable to summary dismissal. 

As far as associated persons are concerned, breach of this policy could lead to the suspension or termination of any relevant contract, sub-contract or other agreement with the associated person.

 

Data Protection

When processing information in connection with a report made in pursuance of this policy or when processing any records or documents relating to dealings with third parties which relates to personal data, the Company will process this in accordance with its data protection policy and any internal privacy notices in force at the relevant time.

Inappropriate access or disclosure of this data will constitute a data breach and should be reported immediately to the Company’s Data Protection Officer [Data representative] in accordance with the Company’s data protection policy. Reported data breaches will be investigated and may lead to sanctions under the Company’s disciplinary procedure.

 

Monitoring compliance

The Company’s Anti-Corruption Officer has lead responsibility for ensuring compliance with this policy and will review its contents on a regular basis.  They will be responsible for monitoring its effectiveness and will provide regular reports in this regard to the Directors of the Company who have overall responsibility for ensuring this policy complies with the Company’s legal and ethical obligations. 

 

Training

The Company will provide training to all employees to help them understand their duties and responsibilities under this policy. 

The Company’s zero tolerance approach to bribery will also be communicated to all business partners at the outset of the business relationship with them and as appropriate thereafter.

 

Examples of potential risks 

The following is a non-exhaustive list of possible issues which may raise bribery concerns and which you should report in accordance with the reporting procedure set out above:

  • A third party insists on receiving a commission or fee before committing to signing a contract with the Company, or carrying out a government function or process for the Company.
  • A third party requests payment in cash, or refuses to sign a formal commission or fee agreement, or to provide an invoice or receipt for a payment made.
  • A third party requests an unexpected additional commission or fee to facilitate a service.
  • A third party demands lavish, extraordinary or excessive gifts or hospitality before commencing or continuing contractual negotiations or provision of services.
  • You are offered an unusually lavish, extraordinary or excessive gift or hospitality by a third party.
  • You receive an invoice from a third party that appears to be non-standard or extraordinary.
  • The Company is invoiced for a commission or fee payment that appears large given the service stated to have been provided.