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Transform Your Communication with Microsoft Teams Phone
At Stevens IT Solutions, we offer a fully integrated Microsoft Teams Phone solution that empowers your business to make and receive calls directly within Teams, whether you’re working in the office, at home, or on the go. Microsoft Teams Phone offers a seamless calling experience, combining the power of Teams collaboration tools with a reliable and scalable telephony system, all managed and supported by our expert team.
Key Features of Microsoft Teams Phone
Teams Calling:
Streamlined Communication in One Platform
With Microsoft Teams Phone, your organisation can consolidate all communication into a single platform. Teams Calling allows you to make and receive voice calls within Microsoft Teams, eliminating the need for separate phone systems. It brings together chat, video conferencing, file sharing, and telephony into one unified experience.
- Integrated Calling: Make and receive calls directly in Teams using your business number. Whether you’re working remotely, in the office, or on the move, Teams keeps your communications in one place.
- Unified Experience: Seamlessly switch between messaging, meetings, and calls with a single click, helping your team collaborate more effectively.
- Call Transfers: Easily transfer calls between colleagues, ensuring customers are always directed to the right person.
- Call Groups: Organise your team into call groups (e.g., sales, support, etc.) to ensure the right department handles incoming calls.
- Voicemail: Teams Phone integrates voicemail, which is accessible directly through Teams, with the option to receive voicemail transcriptions.
Domestic & International Calling:
Stay Connected Locally and Globally
Microsoft Teams Phone allows you to make domestic and international calls at competitive rates, ensuring you can connect with clients, partners, and colleagues, no matter where they are in the world.
- UK Domestic Calling: Teams supports reliable and high-quality domestic calling within the UK. Whether you’re dialling from London to Manchester or Cardiff to Edinburgh, Teams ensures crystal-clear voice quality.
- International Calling: Extend your global reach with Microsoft Teams’ international calling capabilities. Make calls to over 190 countries at affordable rates, enabling seamless communication across borders.
- Flexible Pricing Plans: Choose the plan that suits your business needs, whether it’s a pay-per-minute or an unlimited calling plan, ensuring you only pay for what you use.
Auto-Attendant:
Streamline Call Management
With Auto-Attendant, Microsoft Teams Phone takes your customer service to the next level by ensuring that every call is directed to the right person or department automatically, without the need for manual intervention.
- Customisable Greetings: Set up personalised greetings and menus for callers, giving them options to route their call to the right team or department.
- Call Routing: Automatically direct incoming calls to the appropriate extension or department based on the caller’s input (e.g., press 1 for Sales, press 2 for Support).
- 24/7 Availability: Ensure that calls are always answered, even outside of business hours, with an automated response that directs callers to voicemail or provides self-service options.
- Professional Call Handling: Enhance your organisation’s professionalism by offering a streamlined, automated call-handling system, giving callers a seamless experience.
Why Choose Microsoft Teams Phone Managed
by Stevens IT Solutions?
At Stevens IT Solutions, we manage and support your Microsoft Teams Phone system from start to finish, ensuring a smooth setup, ongoing support, and reliable service. Our expert team takes care of everything, allowing your business to focus on what matters most.
- Fully Managed Service: We handle the complete setup and ongoing management of your Microsoft Teams Phone system, from number provisioning to call routing, security, and beyond.
- Expert Support: Our dedicated support team is available 24/7 to resolve any issues and ensure your communication system is always running smoothly.
- Scalable & Flexible: As your business grows, we can easily scale your Teams Phone solution to meet new demands. Add new users, extend calling capabilities, and integrate with other tools without disruption.
- Seamless Integration: Microsoft Teams Phone integrates effortlessly with your existing Microsoft 365 environment, giving you access to a complete suite of collaboration and productivity tools.
Get Started with Microsoft Teams Phone Today!
Ready to streamline your business communications with Microsoft Teams Phone?
Stevens IT Solutions provides expert management, seamless setup, and reliable support to help you get the most out of Teams Calling, Domestic and International Calling, and Auto-Attendant.
Contact us today to learn more or schedule a demo. Our team is here to help you transform your communication and enhance collaboration with Microsoft Teams Phone!